PAIA & POPIA Compliance Notice

1. Introduction

Get Sharp Academy (Pty) Ltd (Registration Number: 2024/215917/07) is committed to protecting the privacy of its users and ensuring full compliance with the Protection of Personal Information Act, 4 of 2013 ("POPIA") and the Promotion of Access to Information Act, 2 of 2000 ("PAIA"), as amended.

This notice sets out how we collect, use, store, and protect personal information, and how you may access information held by us.

2. The Information Officer

In accordance with Section 55 of POPIA and Section 17 of PAIA, we have appointed the following Information Officer:

3. PAIA Manual Availability

Our PAIA Manual outlines the procedures available to request access to information in our possession, as required under Section 51 of the Act. It includes:

• Categories of information available without a formal request
• Records automatically available
• Request procedures
• Fees applicable

The manual can be accessed on request or downloaded from our website once uploaded.

4. Personal Information Collected (POPIA)

We collect personal data necessary to provide our services, including:

• Full names
• Contact details
• ID or company registration numbers
• Billing and payment information
• Course progress and certification data

All information is processed in accordance with lawful and minimal processing principles under POPIA.

5. Purpose of Processing

Your personal information may be processed for:

• Access to subscription-based courses and compliance tools
• Issuing of certificates and records
• Support communication and account management
• Legal and regulatory obligations

We do not sell or distribute your personal information to third parties without your consent, except where required by law.

6. Security Safeguards

We implement robust administrative, technical, and physical measures to protect your personal data, including:

• Encrypted access controls
• Secure storage
• Session-based access with anti-sharing controls
• Regular data backups and compliance audits

7. Your Rights under POPIA

You have the right to:

• Request access to personal information
• Request correction or deletion of personal information
• Object to processing or direct marketing
• Lodge a complaint with the Information Regulator

8. How to Make a PAIA Request

To access any information, please complete the Form C (as per the PAIA Regulations) and submit it to our Information Officer using the contact details above. We will respond within the prescribed timeframe of 30 calendar days.

9. Changes to This Notice

We may update this notice as required by law or internal changes. Any updates will be posted on www.getsharp.co.za with the effective date.